St. Tammany Health System has once more received the Outstanding Patient Experience Award from Healthgrades. The recognition places the health system in the top five percent of U.S. hospitals for patient experience.
This 2022 award also marks the 14th consecutive year the health system has earned the honor, dating to 2009.
"We’re enormously grateful, of course, for all the awards we earn, but we’ve long been a patient-first organization, so being recognized for Outstanding Patient Experience for 14 years and counting is a particular point of pride for us,” St. Tammany Health System President and CEO Joan Coffman said. “We owe it all to the dedication and skill of our staff and of the world-class healthcare they deliver every day to our Northshore neighbors.”
For its annual analysis, Healthgrades – which operates a national healthcare rating and comparison database – evaluated 3,173 hospitals that submitted at least 75 patient experience surveys to the Centers for Medicare and Medicaid Services, covering admissions from July 2020 to March 2021.
Of those hospitals evaluated, 399 hospitals including St. Tammany Health System outperformed their peers based on their patients’ responses, earning them the Outstanding Patient Experience award.
“We applaud all recipients of the Healthgrades 2022 Outstanding Patient Experience Award for putting patient experience at the front and center within their organizations,” said Brad Bowman, MD, Chief Medical Officer and Head of Data Science, Healthgrades. “We commend these hospitals for their ongoing commitment in prioritizing an exceptional patient experience, while ensuring the health and safety of their patients.”